Testimonials

Customer Feedback

Review:
To: WA. Natural Gas, Mr. Jack Sanders

Subject: American Standard Accuclean Air Cleaner

Jack:

This Is a short note describing the above air cleaner. It is just wonderful, we now have not only cleaner air but our counter tops are much cleaner, mirrors and light fixtures have very little dust, and kitchen cabinets have extremely little dust.

This was a wonderful purchase for our home and I thank you for your prompt installation with no mess left behind.

Thank you,

Nancy L. Fjellman

Reviewed By: Nancy Fjellman
Review Date: 04 NOV 2010
Reviewer Location: Everett, WA

Review: ATTN: Ron M

I just wanted to commend you on the efficiency and excellent job of all your people regarding the installation of my new furnace. Luke N showed me what the problem was with his "cool squiggly camera." He gave an excellent explanation of the impending potential danger of my old furnace. That same evening Jim came over and showed us some choices and also did an excellent job explaining options. The next day, Doug and Alex quickly disassembled my old furnace and installed my new one. I was really impressed with the speed and efficiency with which they worked, and I really appreciate the nice job. This morning I noticed the filter light was flashing, so I called Jim. By noon, Gordon was out and fixed the problem which really didn't turn out to be a problem. He showed me the procedure for cleaning my filters and operating the thermostat ( which Doug had already done, but I was in such a hurry, I wasn't quite sure if I remembered correctly). Anyway, I love my new furnace, and I'm extremely happy that I chose Washington Natural Gas. You guys are the greatest. Thank You.

Skeet G
Lake Stevens

Reviewed By: Skeet G
Review Date: 22 Apr 2010
Reviewer Location: Lake Stevens, WA

Review: Wanting to send a thank you for everyone who worked very hard to help us. My husband is very ill with Cancer and Alzhemiers.You did great helping us out. A special thanks to Rich and Jason.
Sincerely,
Charlotte

Reviewed By: Charolette F.
Review Date: 25 Nov 2009
Reviewer Location: Des Moines, WA

Review: We had an excellent experience with Washington Natural Gas. Their price was the best, their sales consultants were great, and they were trustworthy.

I initially went through Service Magic and got estimates from 3 different companies. Washington Natural Gas had the best price and I liked the people that they sent to do the initial consultation.

Our experience working with them was awesome. They were able to get the job done in a timely fashion. They were very efficient and did exactly what they said they would do.

They found a leak in our furnace, so we ended up having them replace the furnace. Even though that was unexpected, everything worked out well.

I would definitely recommend Washington Natural Gas. If you are looking for the best deal and the best AC product and installation, they are the one to use.

Reviewed By: Cynthia C.
Review Date: 26 Aug 2009
Reviewer Location: Bothell, WA

Review: When my furnace went out in December 2008, I thought it would be a straightforward problem to fix. It turned out that the entire furnace needed to be replaced.

It was the holiday time and a storm was coming in, but Washington Natural Gas came out and installed the furnace in one day, which I appreciated.

I am sure that they had a lot of customers at that time of year, but they really came through for me. I was totally amazed. They did great work and the furnace has been working flawlessly.

I would definitely use Washington Natural Gas again. Their service was excellent and they were very responsive.

Even though I was not planning on a new furnace for Christmas, it was welcome. They really helped me out at a busy time of year.

Reviewed By: Thomas H.
Review Date: 19 Aug 2009
Reviewer Location: Seattle, WA